Matan Media LLC – SMS Terms & Conditions

Program Description:

Matan Media LLC sends automated and conversational SMS messages to users who have explicitly opted in via our website contact forms, registration pages, or support channels. Message use cases include account notifications, two-factor authentication (2FA), transactional updates, customer care follow-ups, and business inquiries.

Key Program Terms:

  • User Opt-In: Users consent to receive text messages by providing their mobile number on our digital forms and clicking "Submit." Consent is entirely voluntary and is not a condition of purchasing any goods or services.

  • Message Frequency: Message frequency varies based on user interaction, support requests, and account activity.

  • Carrier Costs: Standard Message and Data Rates May Apply for any messages sent to you from us, and to us from you.

  • Supported Carriers: SMS delivery is subject to the effective transmission of your mobile network operator. Matan Media LLC and mobile carriers are not liable for delayed or undelivered messages.

Managing Your Preferences (Opt-Out & Help):

  • How to Opt-Out: You can cancel the SMS service at any time. Simply text STOP to our number. After texting STOP, we will send you one final SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you choose to opt back in.

  • How to Get Help: If you are experiencing issues with the messaging program or have questions, you can reply with the keyword HELP for more information, or reach out directly to our support team at: info@matanmediallc.com].

Data Privacy:

Your mobile data privacy is strictly protected. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purpose